Last Updated: September 2026

This Privacy Policy applies to all users of chinesecars.co.zw regardless of location, including users in Zimbabwe, the European Union, the United Kingdom, and other jurisdictions.

1. About This Policy

This Privacy Policy explains how Chinese Cars in Zimbabwe, operating the website at chinesecars.co.zw, collects, uses, stores, and protects personal information when you use the Website.

Zimbabwe does not yet have a standalone comprehensive data protection law equivalent to the GDPR. The Postal and Telecommunications Act and general common law principles govern data privacy in Zimbabwe. We apply GDPR principles as a baseline standard, which exceeds current Zimbabwe statutory requirements, as a commitment to responsible data handling for our users.

2. Who We Are

Trading Name: Chinese Cars in Zimbabwe
Website: chinesecars.co.zw
Nature of Operation: Authorised Chinese car dealer with office in China, selling to buyers in Zimbabwe
Privacy Contact: chinesecars.co.zw/contact-us

Chinese Cars in Zimbabwe is an authorised vehicle dealer, not a marketplace or broker. Your data is used only to respond to enquiries and improve the Website, not for marketing to third parties.

3. What Information We Collect

3.1 Information You Provide to Us

When you submit an inquiry through our contact form, we collect:

  • Full name
  • Email address
  • City (selected from Harare, Bulawayo, Mutare, Gweru, Masvingo, or Other)
  • Subject and inquiry type (selected from a dropdown)
  • Message content

We do not collect phone numbers, physical addresses, payment details, or government identification through the contact form.

3.2 Information Collected Automatically

When you visit the Website, our hosting infrastructure and third-party analytics services may automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referral source (how you arrived at the Website)
  • General country and city-level location derived from IP address
  • Device type

This data is collected in aggregate and is not used to identify individual users.

3.3 Information We Do Not Collect

We do not collect:

  • Payment card or banking details
  • Government identification documents
  • Precise real-time location data
  • Biometric data
  • Special category personal data (health, ethnicity, religion, political opinions)

4. How We Use Your Information

We use the information we collect for the following purposes:

  • Responding to inquiries – To provide information about Chinese vehicles for Zimbabwe, export processes, or content-related requests you have submitted.
  • Service improvement – To understand how users interact with the Website and improve content quality and relevance for Zimbabwean buyers.
  • Security – To monitor for and protect against fraudulent submissions, technical abuse, or malicious activity.

We do not use your personal information for unsolicited marketing, advertising, or sale to third parties.

5. Legal Basis for Processing

We process your personal information on the following bases:

  • Your consent – Where you have voluntarily provided information through the contact form.
  • Legitimate interests – For website analytics, security monitoring, and service improvement, where this does not override your rights.
  • Legal compliance – Where required by applicable law.

We apply GDPR principles as a baseline for all data processing, regardless of whether GDPR directly applies to your location.

6. Cookies and Tracking

This Website uses cookies to support its operation. The categories of cookies used include:

  • Essential cookies: Required for the Website to function correctly, including session management and security.
  • Analytics cookies: Used to understand how visitors use the Website, including page views, referral sources, and device types. Analytics data is collected in aggregate form.
  • Preference cookies: Used to remember user settings where applicable.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect Website functionality.

7. Third-Party Services

This Website is built on WordPress using the WoodMart theme and Elementor. Our operations may involve the following categories of third-party providers:

  • Web hosting: The Website is hosted on a third-party server infrastructure. Our hosting provider may process technical data as part of service delivery.
  • Analytics: We use third-party analytics tools to understand Website traffic. Analytics providers process aggregated usage data according to their own privacy policies.
  • Contact form processing: Inquiry submissions are processed through the Website’s contact form infrastructure.

Data processed by third-party providers is subject to those providers’ own privacy policies. We select providers who maintain appropriate data protection standards.

8. Data Retention

We retain personal information submitted through our contact form for 24 months from the date of submission, unless a longer retention period is required by applicable law or you request deletion earlier.

Analytics data is retained according to the default retention policy of the relevant third-party analytics provider.

Where data is no longer required for the purpose for which it was collected, we take reasonable steps to securely delete or anonymise it.

9. Your Rights

Subject to applicable law, you have the following rights in relation to your personal information:

  • Access – Request a copy of the personal information we hold about you.
  • Correction – Request correction of inaccurate or incomplete personal information.
  • Deletion – Request deletion of your personal information, subject to legal retention obligations.
  • Restriction – Request that we restrict processing of your personal information.
  • Objection – Object to processing based on legitimate interests.

To exercise any of these rights, contact us at chinesecars.co.zw/contact-us. We aim to respond within 30 days.

10. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction, including:

  • HTTPS encryption for data transmitted between your browser and the Website
  • Access controls limiting who can access personal data submitted through the contact form
  • Regular review of our data handling practices

No method of data transmission or storage is completely secure. We cannot guarantee absolute security but take reasonable steps to protect your information.

11. Children's Privacy

This Website is not directed at anyone under the age of 16. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us at chinesecars.co.zw/contact-us and we will take steps to delete it.

12. External Links

The Website may contain links to third-party websites including vehicle manufacturer websites, Zimbabwean government authority websites (including ZIMRA and ZINARA), and automotive platforms. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The Last Updated date at the top of this page indicates when the most recent revision was made. Continued use of the Website after an updated Privacy Policy is posted constitutes acceptance of the revised policy.

14. Contact

For privacy-related inquiries, including requests to access, correct, or delete your personal information, contact us at:

Chinese Cars in Zimbabwe
Website: chinesecars.co.zw
Contact form: chinesecars.co.zw/contact-us

We aim to respond to privacy-related requests within 30 days of receipt.